The man from bmo mastercard customer services [protected]) refuse to say his name clearly. He kept on repeating the greeting message in the most monotone depressing condescending way but not answering my question clearly which is how to spell his name. He purposely said his name very quickly each time and just kept on repeating the entire greeting message which is completely unnecessary. Then he just say there a problem with connection and just hang up. He doesn't understand the meaning of customer services. If you are the CEO of bmo mastercard, you can call customer services as a customer and see how condescending and patronizing they answer their calls. I will not be using bmo mastercard anymore. I do not deserve to be treated like this.