They are giving me the run around. I care for my father and handle his finances. The account is set up online so that I can’t change my payment method by credit card without putting in a new valid account to charge!! At first I called to cancel but they wouldn’t take my word as I have a power of attorney. They wanted me to fax it to them. CRAZY! No way ... So I sent them a notice by email to close my account directing that they send any residual future bills to my fathers address and to NOT charge his card. They just respond saying they want to talk to someone. They don’t cancel with email. My father is 89 years old and shouldn’t have to deal with these crooks. When they attempt to charge his Discover card I hope to get Discover to intervene since I have the emails to validate a dispute. The contract limit how you communicate. I can’t believe how they can stay in business. They bait and hook you. The data limits are a joke. Buy a token to get more data? My other option is to complain to Direct TV since they referred us to them because no other providers service the remote area he lives in. From what I am reading they need to be sued class action style.