MAY 5TH 2021 @ 2:30 PM ORDERED A TUNA SANDWICH, AS I HAVE DONE BEFORE, SAT DOWN TO EAT, IT WASN'T ON WHOLE BREAD, SO I DECIDED TO EAT IT SINCE I TOUCHED IT, COULDN'T GET A BITE OFF THE BREAD, IT WAS SO HARD, I WENT AND TOLD THE YOUNG LADY ABOUT THE HARD BREAD SHE LOOKED AT ME, i ASKED FOR SPOON TO SCOOP OUT THE TUNA , THERE WASN'T MUCH TUNA ON IT EITHER, I WAS LOOKING FORWARD TO TUNA ON A ROLL, INSTEAD GOT A HARD PANERA BREAD WITH VERY LITTLE TUNA ON IT, I HAVE EATEN THERE BEFORE AND HAD NO PROBLEM., THIS WAS @ GATEWAY MALL IN BROOKLYN, 11239 TUNA User's recommendation: MAKE SURE YOU PAY FOR WHAT YOU ASK FOR.