Good Day, I just come from your post office branch in kuilsriver. It has been such a unpleasant experience. Today is [protected]) I received a text to collect a package I have been waiting for, for almost 4 months. They dont stipulate in the text that you have to bring your ID with. I mean the text would be proof thereof. I am from Port Elizabeth and needed to take the package with me back home for my bro. So I send my partner to collect it and they sent back because he needs to now have both mine and his ID. I asked my manager if I could leave early to collect it and he agreed. Now I would like you to check your cameras. I arrived about 2 minutes before 5pm and there was still one customer inside. I explained that Im coming for the package my partner could not receive earlier and the manager just said to me that "5pm is 5pm" meaning he cant help me but I explained that I cannot come back the next day because I am leaving for PE. The manager treated me like a criminal wanted to steal, banging on the window asking me to leave. Sometimes my mom gets her medication from the post office, what if this was that, in this case. I am so dissapointed that I feel like going to the ombudsman; hello peter; the newspapers; I have a huuuuuge linkedin fanbase, I feel like totally starting a page on how people just as an attempt to make a difference and ensure people do not treat their community not treat people like this. it cost me two trips and leaving work early. They knocked on the door asked me to go like I was a Hawker when I was just standing there trying to get someone to fetch me since I dont know the area. Is this really how a post office treats its community??? Is their main purpose not to be there for their community. I would have never complained had their been a full line inside, but there was one customer and one cashier still and the doors were closed before 5pm. I am disgusted! The manager acted totally obnoxious...