More Contact Info

Other Info

+27 126 496 000 (Head Office) +27 860 111 502 (Customer Service) +27 126 496 142 (Direct Marketing) +27 128 452 814 (Philatelic Services)
350 Witch Hazel Avenue, Eco Point, Eco Park
Centurion
South Africa – 0157
Contacts

Customer Service
497 Jacob Mare Street, Pretoria, 0001

Direct Marketing
350 Witch Hazel Avenue, Eco Point, Eco Park, Centurion, Pretoria, 0157
Philatelic Services
Post Office Depot, Cnr James Drive and Moreleta Street , Silverton, Pretoria , 0001

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Complaints & Reviews — South African Post Office [SAPO]

29 Dec, 2020

RU797953925NL

My parcel has arrived in South Africa in Augustin haven’t receive it yet. I have been sending email with no assistance. I have been told that my parcel was send to Rustenburg post Office, I have tried all my best to contact Rustenburg Post Office with no luck. they are not attending to my query Please refer... Read more➤

Other

31 Aug, 2020

Missing parcel and no response on queries

I have been waiting on a parcel from my employer which arrived in South Africa on the 19th of March 2020 (it is now 21 August 2020). Having tried every avenue with no response i.e. website is down; multiple emails unanswered; phone lines just ring and no come back on social media posts I am giving up... Read more➤

Other

17 Aug, 2020

International parcel tracking

For weeks now I have tried calling and emailing without a response. I am trying to track 2 parcel from China that has both arrived in South Africa but I can’t get a local tracking number. As it is with the postal service I never get a notification that my parcel is at the local branch for... Read more➤

Other

26 Jul, 2019

puma sneakers

Good day, I ordered Puma Classic X Paul Stanley on the 05/06/2019 from the Dressinn website, the estimated delivery date should have been 14-17/06/2019 and to date I have not received the item from the SA post office. My order number is : RU378518051NL. I have been tracking the item from the 17/06/2019 till to date I... Read more➤

Other

10 Jul, 2019

parcel delivering and mail to customer service

Send a parcel to my friend in South Africa on 23 May 2019 from USA by airmail still not receive in South Africa parcel search show it is stuck in Johannesburg South Africa. All mail to customer service are reject back as envelope are block reason. Tracking number HHOO282705OUS Any body still interested in South Africa in... Read more➤

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But what do we pay for?

Hello! No taboos! There is a case then for Aumobile! We civlveki in the field buy TV at 12. 60. But we don't get it. Say what is the fault of the antenna! But what do we pay for? I called the office but I answered that. It's our fault... How do I proceed if I pay? And the fixes won't go at all, because we don't pay for it!