Update by user Feb 13, 2019 Finally got my Scooter, I had to pick it up myself as the company they sent it with doesn't deliver to my door. I had it for 3 days and it packed in, I contacted Smart Skate n Cycle and after another 4 days delay they told me to contact the importer. I was told to send it back, which as I live on the other side of Australia would have entailed me crating it up and delivering it back to the freight company. I am so sick of the whole thing that it is sitting in my garage still, It will end up at the tip. I will never buy another Chinese made electric vehicle on line. Original review posted by user Jan 14, 2019 I purchased a Revo electric scooter from them. When it didn't arrive I sent emails which were not answered and then phoned them, I got a message saying the phone is not connected. Don't know where to go from here but I am just sending this out to people so they don't lose their money.