This company is not responsive. My issue is simply that the latest version of their all does not allow me to put in city and state when looking up numbers. Their phone number of 206621**** cannot be completed as dialed. Then they sent me an application for just ask, for $5, refundable. A month ago, I was able to delete that particular app from my google account. Come on, make this app work. User's recommendation: Find another directory lookup swe.