On 12th May 2021 I booked an online consultation slot for 1445 hrs of 13/05/2021 from mobile number [protected] for Dr Sumit Mukherjee, Endocrinologist of RN Tagore Hospital Mukundapur, Kolkata 700099, but the Doctor didn't turn up and as such then and there I contacted the Bangalore Office of Narayana, who promised to refund the money in my Google Pay account, but in spite of my repeated approach to them, the amount has not yet been refunded.