I have been struggling the last 4 months to get some service out of you. Collection department is absolutely pathetic. I have been paying in cash at a vodacom store for the last 4 months and then i send you the proof of payment to [protected]@vodacom + [protected]@vodacom and it seems that my email just goes to file 13 Junk mail. Nothing gets done, no payments get allocated to my account, and then i keep getting sms's to say i am in arrears. Speak to 100 different people daily to sort this out, repeating myself 10 000 times and still nothing is done. That is said if vodacom doesnt drop the call in your ear. You also never call back. I am not in arrears and my line gets suspended all the time due to your lack of doing your job. What can i say its the new SA, what do you expect? I want a call from a Manager sorting this out for me asap and opening my lines again. I have been a client with vodacom for the last 15years but you are really get on my nerves now. Call me urgently [protected]. I will be waiting your call. thanks Ref: [protected]