20 Apr, 2021 → by ClaimboUser488454
No response to warranty request
1
purchased Olic foldable bike and has been worst online buying experience. After 75 miles the bike stopped working and it has been a nightmare ever since. I am out $2000 and bikeberry has the money and now won't stand behind their warranty or product. I bought the bike from them but all they did was refer me to the supplier Olic. Olic says it's bikeberry's problem and bikeberry blames Olic. I am in the middle with a non functioning bike. Forget customer service, won't return emails or phone calls. Bikeberry says they will make a decision and then nothing zip. Terrible and shame on them. Buyer beware or you too could be scammed out of $2000. User's recommendation: stay away. avoid.