Hello there: I'm Serag I booked a hotel through Hotel.com web site Went to the hotel in time.. Found no booking for me.. The Hotel changed its name since 1 year.. And they now not accepting bookings through the internet..and told go police and ask them for your money..talked to them many time but in vain...they told we will see.we will discuss...i feel they are not serious in returning my mony Confirmation nu: [protected] Reservation From aug 4.. To aug 7 [protected]@gmail.com Tel: [protected]