26 Aug, 2021 → by ClaimboUser402131
No feedback on previous complaint dated 23 august 9203e2 mrs yolande jansen van vuuren discovery health [protected]
1
Lodged a full complaint about my chronic medicine not dispatched on Monday . No call . No feedback - in the meantime I am begging local pharmacies on a daily basis for meds as promises of delivery don't happen. Medicine arrived 13 days after I ordered it. I still don't know why and no manager or customer service agent accept the rude one on Friday has taken any time to explain the mess I want this escalated. I've been a loyal customer for an extended period of time and I am not happy with how I am being treated and ignored. Furthermore my account is a mess. I got a statement from Leaveil on the day I ordered the meds and paid the statement immediately. Then I got slips with my meds yesterday that show me with outstanding balances for 30+, 60+ and 90+ days. This query seems to blow the mind of the person who is supposed to help me. I want a detailed statement of all meds given and all payments made for the last 6 months ASAP please