13 Aug, 2021 → by ClaimboUser130602
No communications/ no statements / no replies /no assistance
1
good day I have moved into the unit- 1st bill for water was R217 and I paid R220 via SMS I received to pay, no statement was sent. 2nd month SMS was sent to say I must pay R880 which I paid R800 AND I started to send emails to Stephen and Johan with no replies. I complained about not getting statements and consumption used is impossible for the flow of the water is barely therefrom I moved in, no garden is watered and washing is done 1 a week and I and my daughter use same bathwater. I was told to fill in a form again to apply for statements which I did, I was told that the reading is correct and I must pay. Now I get an SMS that I must pay R1115-00 WHAT THE HELL IS GOING ON... I HAVE ALL THE EMAILS OF CORRESPONDENCE TO IMPACT.