in 09 2020 we bought 2 BRICS suitcases in illum Copenhagen in june 2021 we used them for the first time ,and 1.wheel from the suitcase fell and broke . we bought the suitcase in Copenhagen and we live in Berlin . who should we contact regarding the responsibility of our suitcase ??? thank und regard uri und miri goldenzeil berlin User's recommendation: Buy only in a Shop that will take responsibility, near your home, we live in Berlin, bought in Kopenhagen, so er are helpless Ehen the suitcase broke.