06/21/2021 just recieved my tk200 atv c-5 it needed parts that i cant explain i called customer service omg the rudest lady was speaking to me like i was bothering her! i told her she was being rude and she started yelling at me! i run a buisness and never have i been talked to like that, i spent money and just needed help with part descriptions so i guess im screwed and my child has a atv that he cannot ride, i asked if i could get a refund or exchange she said they do not do that! its a scam thats not what thier website says someone should do something about this company!