Never got a response for complaint

/ 21 reviews

30 Jul, 2021 → by ClaimboUser994478

I was called by Bonnie, the GM and she told me to come in for a free meal. When I showed up Bonnie was not there and the girl at the drive thru was very rude and once again didn't listen to what drink I ordered and asked me when I went thru the drive thru I will never go back after all of this and it's their kids as I ate there once a week. User's recommendation: Don't go to this location.

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El Pollo Loco - Other Reviews

》 Cold chicken

》 Bad service never open

》 Wouldn’t honor there own promotion

》 Pieces of chicken have gotten really small

》 Price differences online from in cafe

》 Not satisfied with customer service telephone # is disconected to call

》 Never got a response for complaint

》 Strong food suggestion

》 Mixing with old cook chicken it’s the first time

》 1 hour and 10 minutes in drive thru

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