Never got a response for complaint

/ 89 reviews

30 Jul, 2021 → by ClaimboUser994478

I was called by Bonnie, the GM and she told me to come in for a free meal. When I showed up Bonnie was not there and the girl at the drive thru was very rude and once again didn't listen to what drink I ordered and asked me when I went thru the drive thru I will never go back after all of this and it's their kids as I ate there once a week. User's recommendation: Don't go to this location.

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El Pollo Loco - Other Reviews

》 Employed std manager DNT care

》 Poor /food

》 Bad nasty burnt chicken.Rude, unprofessional, INAPPROPRIATE , Behavior.

》 Discreet sellup without the knowledge of the consumer

》 Staff is extremely slow in the drive-through and inside the store. It took 10 minutes and me asking on my previous visit can somebody help me before someone came to the register to help me.

》 Delivery Items Not Received online orders. I want a refund

》 Rips you off on sides and pieces of chicken

》 CA EBT card

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