26 Feb, 2021 → by ClaimboUser731136
Never advised of money due for x-rays
1
On September 1, 2020 I took my 17-year-old daughter in for a dental cleaning at Aspen Dental in D'Iberville, MS. I was not allowed to accompany my daughter to the exam room, and after she was in the chair for two hours before they called me into a large public room where they proceeded to advise that she needed "a lot of dental work." At that time, I was advised that the services for that day were "free" of charge. We were quoted a price of over $1, 000 for deep cleaning and that she would need to come back every three months. I decided at that time we would get a second opinion with a different dentist in Biloxi, MS. I contacted Aspen Dental and requested that they provide me with her dental X-Rays, they never advised that there was a $203.00 charge for the X-Rays. They have hired Computer Credit, Inc. to collect the $203.00 charge.