When a person first goes on dialysis it is scary new there's so much. And when you go through all the classes after class after class they failed to mention that you are only on the hospital transplant list not let them National different options North informative when it comes to Insurance especially for those who still work the social worker at Fresenius as rude and awful said she never dealt with the insurance portion of it, she didn't have any knowledge of it there was a billing person for that and I quote her words were my only job is to check the state of the patient's mental status but within the last few days the story to change she must forgot that 8 months ago she told me she had no knowledge. Now when I spoke to her a few days ago she had Medicare insurance knowledge she did that prior to her social worker job that would have came in handy $40,000 later had we known we could qualify for Medicare three months after he was dialyzing you know he still worked. (Husband on dialysis) it seems Fresenius as a whole company CEOs of big wigs only care about the billions of dollars they make every year and not the real you guys need to get it together and make some major changes.