All information was given on line but instead of (finger Hut)put my P.0. Box and they State that now I need to send copies of (driver license) (Utility bill and Spocial Card)cause finger Hut refuses to admit that they SCREWED UP) On information that was done on line . When I call finger Hut they go through explaining what is wrong with information and cannot be fixed UNLESS I send. Information that they have but refusing to do the RIGHT stuff on their end I have spentTwo hours of my time for them to read the SCRIPT information Via Online. This is very upsetting to hear the explanation over and over because Finger Hut can not do the RIGHT THING User's recommendation: Do the RIGHT thing on not continue to fix information that they have on their end.