I was called by one of your agent offering me a cellphone contract everything was fine on their side they never mention that they are waiting for my application to be approved .I was asked to approve a debit order which i did because i was under the impression that i'm waiting for my cellphone three days later i received a message telling me that my application was unsuccessful . What surprises me is that when i check the credit report i did not see a inquiry made by Elite Mobile . Every month they are taking my money and its difficult to reverse it because of debit approval which was done. I'm thinking of involving Vodacom because when i called Elite Mobile i can reach them the phone will ring and options will be given to chose from what you need, then the voice message informing you that you will be assisted when the next agent is available .This will go on untill the machine drops you off . I tried this for days till i give up . My credit score has dropped by 33 points because I'm forced to do reversal . Its a painful to see money going out monthly R159.00 and R59.00 and Another R59.00 with the same reference but it will reflect something else like Rescue .