Bad business!!! Poor customer service!!! I went into midas at 797 w algonquin rd, arlington heights, il. Store manager steve hubbell was pleasant. I dropped my car off to be checked on why I see red oil antifreeze on the ground. Hours latter I received call telling me what he thought!! Yes what he thought was wrong!! Outrageous stuff and total he stated. I told him I have to talk it over with my husband. I went to pick up my truck. I asked steve again to explain to me what was wrong... Ohhhhh why did I asked that. He be came "rude" and told me I explained everything to you and it's on the paper what I explained and hand me my key and said mechanic will be car around!! Now if I had of spend that $1600.00 he quoted no attitude and rudeness I would have received. I received a call today from "ray" regional manager. He was rude and disrespectful. Did not appologize to me the customer he became veryyyyy defensive, arguing, being very condesending!!! Over talking me!! Telling me they have audio and cameras and that steve was not mean or rude. I said I know how I felt and he can not tell me how I felt!!! I said a simple "thank you" or apology for how I felt could have gone along way!! He "ray" told me did I say thank you I sid yes and im the customer in your business!!! Bad customer service all the way around.!!! I will be contacting bbs!!! I hate bad customer service!!! Futhermore, nothing was wrong with my radiator as he sated was wrong!!! Something totally different was wrong and they suppose to be the car expert!!! How about it was my "condenser"!!! Dissatified customer!!