Somehow, I must have screwed up. I have the Ring video doorbell and two Ring Chimes. When I was playing with the options, I must have done something wrong. I tried everything I could to straighten it out. Well anyway it got to where I couldn't do anything with. The more I tried, the worse it got until I was blocked in the software. Now I have no option to remove the Ring components from my account so I can start over with installing them. How can I fix everything and start it over . Thank you. Gerald Cochran gecoch@***t,net