My order was canceled due to an error on PayPals part by reporting my previous order as unauthorized, I rectified the situation and PayPal reversed the unauthorized charges, Lange got paid no problem, except when I placed another order because i received an email that item that was back in stock, got confirmation for my order and all then later on I get a refund from Lange and a message stating that my order was canceled. I asked why they told me why, I explained that was an error on PayPals part and sent him proof of the unauthorized charges being revised and I get no response getnoZERreresponse User's recommendation: Don’t talk to a machine always choose an option to talk to a person.