First off, I want to mention that maybe my issue is the exception, and you could have the most pleasant time ordering with them. Last month I ordered a PlayStation, and you know this item is very limited. I received my receipt confirming I would be contacted back for a follow-up. Everything went smooth, and their center called me telling me that within 2 weeks or so, I could enjoy my playing experience. Within 2 weeks, I got my PlayStation, and I could not understand what was wrong with it. The play game was so slow, buggy, I do not know how to describe it. My Internet had nothing to do with it. Now, I plan to return it back to them to replace or fix the issue. Hopefully, I can continue playing in the near future.