After I ordered the free trial of these products (the face and the eye creams) I read these reports. The creams came and the next day I canceled the order. I got the Cancel Order # and the operator's name. She wanted to offer me a 50% discount, and I said "No". Then she offered me a 75% discount. Again I said "No, I just want out of this "contract". Tomorrow, I'll call my CC and warn them, and request a block on any future charges from this company. If this was a legitimate product, this company wouldn't have to behave so shady. I should have known better, since I've been in a similar situation like this before. That's how I knew how to handle it. Next time, try to find a better way of ordering things and don't be so impulsive.