I ordered and PAID FOR school pictures of my little girl, Eva Carpenter. She is in K-4 at the University Charter School in Livingston Alabama. I received a packet of photos, but it only had 38x10s and one sheet of 5x7s (two 5x7s). I ordered $40 worth of pictures, which was the Deluxe package. I have my receipt still in my emails. I expect to receive the rest of my pictures ASAP. I cannot get any one to answer the phone at Lifetouch. I attached a screenshot of my receipt to the bottom of this message.