I signed up for Fiber last year November but it was never installed, so in December I called to cancel the service as Mweb debited my account an the service was not installed yet. They said they would cancel it but it was never cancelled I have spoken to numerous consultants in the billing, technical and what ever department. Please call urgently the service is pathetic.. Service agents Marlon, Rafieka Jolene (who said she will escalate to her manager on the 17/02/21 an turn around time is 24hours the manager has since not called me back. Reg MWB17088320 Today is spoke to a Rushaan in the billing department