2 brand new troy built products (push mower & trimmer) both failed within 2 uses and only 1 tank of gas. Spent hours on the phone trying to get help only to end up discovering I had to take it to a service center that was 42 miles from my home. Ended up paying for the repairs myself. I was told it would happen again and again with these products. Worst customer service, warranty and products ever!!! Will never recommend or purchase another troy built ever again. Both purchased at lowe's and they refused help as well. They couldn't/wouldn't even send them in for repair. Warranty on these products are useless. Don't purchase if you have an alternative.