They refused to pay for the motor repairs. They sent an inspector who made a false report. They used a clause that a care was late for service knowing that a car would have not been serviced during a pandemic lock down or it was risky. They said that a car was modified when they did not inspect a car before insuring it. Their report is unfavorable to me as a client. They say a car broke as a result of overheating, where as the car never overheat, and their report does not correspond with Bosch report who conducted the repairs.