My wife and I had a reservation for after 3 o'clock May 23 at the Motel 6 on 6015 Iliff Rd NW in Albuquerque New Mexico. Because of my handicap I requested a lower room. We arrived at 10 PM and was told that our room was not ready but they could give me an upstairs room. When we complained they said that they would not offer us a room. They were rude and contentious and told us that they didn't care if we found a place to stay or not. Thank goodness we were able to find a room nearby. Needless to say they was very unprofessional, the girl was rude and should be fired