I have been trying to get a payout from Zazzle for months. $53 in earnings. All they tell me is that something is incorrect between the name on my Zazzle account and the name associated with my EIN (which I have re-entered multiple times from the IRS documents I have from my business' inception and have sent Zazzle a PDF copy of to help me determine the issue.) Even with that document, they keep telling me they can't look at my account to tell me what the discrepancy is between my IRS documentation and what they have on file and to call the IRS. How is the IRS going to know what Zazzle has on file and compare the two to tell me what the issue is? Is the text "SOLE MBR" at the end of my name on my IRS paperwork the issue? If so, which box do I put that in? I have no idea. Zazzle won't tell me. Every time I make a fix or change to my account to try to correct the issue, with no guidance from Zazzle about what the actual exact issue is, it takes 30+ days (or until the 15th of the next month) to discover the payout has been canceled again due to some error they refuse to actually identify, and I am not paid. Then the cycle starts over. I reach out to get help, they tell me to call the IRS and continue to hold my earnings hostage. I regret attempting to use them as a sales platform. They will not send me a check to my legal business address, or a PayPal payout to my business Paypal account, and the security questions they ask me are not related to me or my business so I cannot confirm my identity for them. All because of this mystery issue that they refuse to identify, which I then cannot fix because I DON'T KNOW WHAT THE PROBLEM IS and no one will actually talk to me about it. I get bounced from one low-level rep to another who send me copy-pasted answers and no actual information. I have asked to speak to a manager, supervisor, literally ANYONE who can look at my account information, compare it to the legal document I sent them a copy of, and actually HELP ME resolve the issue. It is mid-July, I have been trying to be paid by Zazzle for months. My first email from their support team came back in early March. All they have to say to me is that the name they have on file doesn't match the IRS info for my EIN, which cannot be true. I'm looking at the physical paperwork in front of me and comparing it to the account info on Zazzle. My name is on both. Spelled correctly. If I make a change to try to figure out what the issue is, they supposedly can't tell me if it's correct until the payout fails in 30+ days. That's an unreasonable amount of time to determine if I have fixed the problem. I don't know what the issue is and their only response is for me to call the IRS (which, again, cannot see Zazzle's end of things, so how could they possibly tell me what the issue is?) Yet here I am, on hold for an estimated 30-90 minutes for the IRS They owe me $53 and have profited off of the sale of my designs. Attached are screenshots of the 30+ messages exchanged with Zazzle Support, my name/business name on my IRS document, my name on my PayPal Account, and my name on my Zazzle Account. They all look like they match to me. Tell me where the issue is.