On June 5th James Culwell came to my home to try to sell me replacement windows. The whole experience was awful first off because it felt like I was being sold a time share. The beginning price was so astronomical I could have bought a new home for what he wanted me to pay for 5 windows!? For 6 windows he quoted me over $26, 000 before he applied a discount!!! He then began to cut things down and got to a little over $12, 000 for FOUR WINDOWS! Well, I would never in my right mind pay $12, 000 for four windows!? I was polite and told him I would think about it but the pressure to close that day to secure the discount was HUGE from him! As we were walking out in my front yard he said: "What if I could get you a storm door today for $500?" I felt bad, he was trying so hard and he told me they were having a contest that weekend and the sales reps who closed the most visits won something so I thought, A storm door installed for $500 is only a little bit more than the same Pella Storm door I was going to buy from Lowes and have installed so I would go ahead and get it from him. I said to him AGAIN; "$500 for a storm door?" He said; "YES." so we went inside I wrote a check for what he drew up on his computer as the order which came out right under $500 and he said; "See ever a little bit less - right under $500!" He was working on a laptop in my home and so there was no way I could have signed anything in that moment that he figured up on a computer. I never got a contract by email, as a matter of fact when I started to ask about the door almost a month later because I wanted to change it he did not even have my email so there is not way he could have ever even sent me a completed contract for my consideration after he left my house because he did not have my email. He only left me with a handwritten paper which I lost and had to spend a week tracking him down through the corporate office and and a man named Wes. Once I did get him by phone and started texting him that is when I saw a new order for the change in door (he told me any door I wanted $500) and that the new door was over $1200!!! I then said that he told me $500 and he started trying to tell me that he said it was $500 DOWN. That was NEVER SAID in any discussion we ever had and a door over $500 I would have never purchased because I had already been to Lowes and had the discussion about a storm door purchase for less than that so why would I pay $1000 for something I knew I could get for less than $500!? The fact that this man is lying about the entire transaction between us in my home is so disturbing to me that I would rather eat the $494 dollars I have already given your company than EVER have you or anyone in your company ever in my home again! If this is the kind of people you send out to trick people into buying your products you can be sure I will make it my mission to warn everyone I know about your shady practices! AND my husband heard the whole conversation so if you need a witness to the fact that I was "pitched" a $500 price and never given or presented with the contact in my home he can attest to that. I have never had this horrible of an experience with a company in my life.