on 21.9.2011, I S.S.Bharath, Advocate High Court of Karnataka was about to leave from Hassan to Kukke subramanya and i Along with my aged parents and with my sister was waiting for a bus to the said place at about 3.05 pm in new Bus stand Hassan, and at about 3.10 pm one Volvo Airavat bus has come to the said Bus Stand from Bangalore and it was about to leave to Mangalore and it was not completely filled and i mean to say is, many seats were vacant at that time and i went forward to enquire about the fare and seat arrangements in that bus and i requested the conducter to say about the fare till Gundya and he did not replied me and he made me to wait for 2 to 3 minutes to have answer and when he told the fare also he was very arrogant and he was behaving like he will take us to his own bus and he was acting like he is the owner of the bus and after about 1 minute i stepped inside the bus and saw that there were only 3 seats vacant and we were 4 members and we decided to not to go by the said bus and we were standing outside and then the driver of the said bus has enquiered the conductor of the bus that whether we will step in to that bus or not? suddenly the conductor of that bus said like as follows, , , , , , these faces are not seems to be coming by this bus and they are here only to enquire and they does not have capacity to travell by this type of bus( kannda version as he said can be seen in the next bracket)(ee mukhagalu ee bus li prayana mado yogyate padedilla mattu ivaru bari vichariso mukhagalu) after this we all felt very bad and it was for our shock and strange that my father and me and my sister and my mother everybody felt very bad and it was not tollerable and we did not opened our mouth and the people who stood arround us were laughed at us after hearing the words spoken by the conductor and we all were really insulted by the conductor, Hence this complaint and For the reasons stated above i request your goodself to take necessary action as per Law againt the Conductor and to instruct the said conductor and other conductors not to repeat the said type of attitude towards the respected citizens of the state