My wife and I entered their membership in Feb 2019 when we were in a resort of Punta Cana, Dominican Republic for our honeymoon. However, when we were told by their phone reps again and again that this membership cannot be cancelled until certain age of 60s, we know that we encountered fraud. When we went to Punta Cana of Domenic Republic in Feb, 2019, we were led by somebody to a sales meeting in the resort we were staying. With all fancy presentation of how Royal Holiday's membership can be a sort of investment which can save travel cost enormously with providing of traveling certificate that can be used as a voucher to book its hotels and resort, we(my wife and I)entered their membership. However, when we were at the sales meeting, we double confirmed so many times that if we can cancel the membership in anytime when we think things change or we no longer want this membership, we were told by Royal Holiday reps that we can cancel it anytime as long as our payments are up to date, with presenting their agreement with us, and we read the paragraphs they were pointing at, it did sound like it was what they were saying, so we believed them. The paragraph writes "This agreement may be cancelled by the PURCHASER extemporaneously, as long as the PURCHASER is current in its payments, also SELLER at its sole discretion may cancel the agreement if PURCHASER fails to fulfill any of its obligations of the Agreement and/or the Operating Rules of the CLUB's holiday program." this 1st paragraph was marked by their rep with an asterisk. Now we know it was just to handle our objection if it comes to any trouble in cancellation. At the scene, they had their sales person, the leader of the sales person, and a legal representative who might be trained long time and placed in the scene to close any deal. How the phone rep objected our cancellation of request was using the other paragraph in the same clause in the agreement which writes "As long as the PURCHASER be current in its payments, the PURCHASER will be entitled to early terminate the Agreement in case of default by SELLER, duly supported and proved, (in the understanding that the provisions of item 7.3 of this Agreement shall not be consider as a default). Now this seems to me a word game that they play and even so, it still looks very ambiguous. What they stress on is "in case of default SELLER", however, this shouldn't be used as a condition to limit/constrain the very first paragraph above. (This is the 3rd paragraph in the clause) Even though remaining questionable with the real meaning of the agreement, we don't want to go to court because this agreement was signed in another country so it becomes very hard/costly if we want to start a lawsuit. So here I am to make this complaint and to make people aware this type of DECEITFUL sales practice that we encountered with Royal Holiday Club, in the hope that nobody else will need to sign their agreement in their set up and later take a hard hit financially no matter you use it or not. There are many other deceitful tactics they use to handle your objection just to close the deal, such as they tell you it'll save money in future if you travel with their membership, and they tell you it's very easy to book travel with them. It's only later we found out it's extremely hard to use their website with their point system comparing to any other peer traveling website that you have access to, and the hotels/resorts are very limited, no matter to its region or available partners. Now this is very arguable and I believe it might have its niche clients might fit this scale of business. However, still to us, even the benefits and service that was presented by them so fancy, it turned out not a good fit at all. We felt so much being sold something we don't need at all, in a very bad, unethical and deceitful way. To be clear we never used their membership and still paying US$177.28 per month as installment and US$660/year as annual renewal fee, just to keep payment up to date to cancel the membership rightfully. I have sent an email back in July 2, to one of their rep's email: [protected]@royal-holiday.com (provided by their phone rep)and asked to help address my questions, nobody answered so far. Their phone service seems only helping people book their travel without any functionalities of helping other quests or complaints.