Great Call has been selling the New Mobile Lively Plus as a Medical Emergency device, only problem is it is on a Public Safety Recall, it is all a defective failed device. When i saw the Ads by John Walsh on TV, i knew he was lying as well as both the companies who own this phony device, Great Call and Best Buy. The device is sold under false pretenses as being able to: Water Proof-FALSE GPS-FALSE Fall Detection-FALSE 911 Operator-FALSE Nothing works and it is all a scam and con to sell to the elderly and disabled