23 Aug, 2021 → by ClaimboUser25312
Mediacom early termination fees

3

I own a business which has had problems from day one with the internet going down on a daily basis and more recently phone calls dropping. I have had Mediacom out a half dozen times over the last three years with no resolution. The most recent service call they blamed our problems on our equipment inside the business. I switched service providers to someone else and the problems have gone away. I was 32 months into a 36 month contract but had no choice but to make the change since it was costing us business. At the very least the termination fees should be prorated. I own another business that is also using Mediacom with no problem. If this is not resolved I will terminate that account also. I think that if Mediacom cannot provide reliable service how can they charge a termination fee. My account # is [protected].
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