Maxis hotlink unlimited chat, in the description you only wrote if third party app is open, then additional data charge will be apply, however the video call and voice call which is still within the app itself not counted as unlimited chat! During this pandemic, we all are far away from family, video chat means so much to us, but the service you provided was misleading us!!! Don't you think video call and voice call consider as an very essential chatting method too especially for the elders at home who dont really good at typing words one by one!!! Plus, a 30 minutes video call consume me 0.5gb over my 8 gb package monthly. Please be more generous maxis company since your rate are much more higher than most of the other telco service provider!!! Is this how you treat your customer??!!!