Booking ID # 7982971 week of April 28th, 2019 When my husband, daughter and two grandsons and I arrived at the Pier to board the harmony of the Seas ship we had our luggage tagged and then proceeded to security. Everyone's luggage arrived but mine. I was devastated and spoke with the CS team on the ship. They were looking for it. It was never found. I placed a claim and was told I would only receive $300.00 for a suitcase filled with a lot of clothes, dresses, makeup, undergarments and bathing suits ect...I would understand if it wasn't their fault but it was lost at the ship and I don't understand why I am not being reimbursed for the contents and the cost of the suitcase. I was washing my clothes every night until we got to a port to purchase what I needed to get through the week. We cruise often mostly Celebrity which we have a cruise already booked for next year but I am not so sure I want to go on your ships any longer as I feel let down by Royal.