It looks like someone had to have stuck something into the lock and misaligned the teeth for the lock and now my key no longer fits inside the lock and I have all my stuff that I wanted to add to my unit in the hallway and I've been here for 2 hours and the employee is unavailable because he is super busy with I ther customers and he told me to call a locksmith?!?!? User's recommendation: They need to have someone else on call for busy times.