as preceded by a racist attack. I've reported to the store management and we viewed the CCTV footage, where the offending person was identified and recocgnised as regular customer of the store. I also lodged a formal complaint on the Pick n Pay website, and followed this up with a telephonic complaint. I received a reference number (SMS) and a call from Store management to apologise. I've requested that the store report the person to the police for endangering lives during a pandemic. I received an SMS to say call attended to, whereafter I requested the Customer service to update their status of the complaint, to include my request that this be elevated to the police. I request to be kept updated on the progress of this case.