It has been over two months sense I sent your company $741 in good faith for Veneers. I have communicated with you and several other of your associates concerning the promised delivery of your product only to be put off. Stephanie last week on Thursday June 24 I filed a complaint to the Better Business Bureau with a copy faxed to your company asking again for either my money back or the veneers and the next afternoon I received a call from you asking that I retract my complaint. I was told that I would not receive my veneers nor my money back unless I retracted my complaint . I said that I would retract my complaint when I received my veneers and you, or your company representative, said that you had an inferior set of veneers that you were sure that I would not be happy with, on your desk and that if I did not stand down the BBB that you would ship them to me. I was told that you had NE equipment ordered that would make my veneers a much better product if I would just give you another week. I told you that I would not pursue the complaint and again wait for your shipping on Friday July 4/14 . I understand that Friday was Independence Day and that some businesses are closed so I have waited until today, Monday July 7/14 to receive either a shipping number for a quality product or conformation that my money ($741) is on its way to me. I feel that the phone conversation was a threat and am not at all happy about it. Stephanie I now feel that I have been cheated out of my money and the phone conversation amounts to extortion so you leave me no choice but to make you aware that if you do not supply me with a satisfactory conclusion by 5PM eastern time I will have no choice but to bring the BBB up to date and file a criminal complaint with the Texas Attorney Generals office, Fort Worth TX. Mrs Wheeler this is not a threat but a logical conclusion to a very bad situation that no reparable company would ever put there customer in. If indeed you can not supply the (Quality) veneer then by all means return my money and lets part less then friends and end this now. I then filed my complaint to the Texas Attorney General and every one that these flim flam artist has bilked out of t5here savings should call and complain to them and the Ft Worth BBB. the numbers are : BBB= 1-80*-621-8566 Make a complaint .Texas Attorney General : 1-80*-621-0508 File a complaint !!!!! Derrick Corley