31 Oct, 2016 → by ClaimboUser820103
Lerch RV – Keystone Rv Rv Review from Wilkes Barre, Pennsylvania
4
Purchase a 2017 Sprinter 5th wheel from Lerches.When picking up and service going over our new camper with us it was brought to are attention that one of the lights in fire place was not working service said they ordered a new part that they would let us know when it comes in and they would replace.I had camper two months and was never notified when part came in my wife had to call and now i got to take the camper back to have part installed.I work in customer service and this is not how you keep your customers happy.I live a hour away and i am not dragging a camper that far and tying up most of a day on something that i feel service is responseable for.