24 May, 2019 → by ClaimboUser305425
lenses and frames
2
Frames were sent to dallas from okc to be loaded with new lenses. Lenses were messed up in dallas and had to be redone. Glasses showed up after about a month and i had to take them back. They had to send them back to dallas again. 2.5 or 3 weeks later the glasses showed up and were STILL not right. Now, i have a new pair of ray ban glasses that i cant wear. I had them made for work, and i cant wear them there seeing as there is not a reading lens along with the distance in the glasses. Now the asm is giving me a run around after 5 phone calls in to the store where they tell you, " I'll have to get with my manager".