I purchased this product in good faith of the 30 day satisfaction guarantee trial offer. They charged my credit card account on 9/1/2016, the day that I ordered it, 3 charges totaling $40.91, which was the first of 4 payments totaling close to $300.00. I received the product on 9/17/2016. Over the next 3 weeks I attempted to used the product several times when I had leisure time to patiently try to learn the technique. The product simply did not deliver the results as demonstrated by "The professionals" or TV actresses. The results were very bad as a matter of fact, my wrinkles were more apparent and the makeup did not look "natural and flawless" as advertised. At this point, 10/11/2016, I decided to call for an RA and return the product for a refund. The product was packed up as instructed (PLEASE READ the small print return instructions which are very specific and laborious), and mailed with tracking and insurance by USPS on 10/12/2016 which cost me another $12.10. USPS tracking confirmed delivery to the return address provided by Luminess on 10/14/2016. To date 10/29/2016 my credit card has only been credited a $1.00 refund...still waiting for the remaining $39.91 credit.