I have been an owner of a timeshare managed by Festiva for 20 years. I know their scam of adding fees, so I attempted to make the annual payment as early in the year as possible. Their online system accepted the CC information, but sat in payment pending status, perpetually. I called and spoke with a representative and gave two credit cards numbers. I was willing to pay by check, but was assured by Barb that the credit card transaction would go through. Then I get a bill with $61.56 in additional charge. I am now told that nothing can be done to eliminate the extra charges. Their system is rigged to add these extra fees.