Good afternoon I purchased a pair of dark silver material grain court shoes about 18 months ago and have worn them 5 times. After the 2nd wear I noticed that the tip of both shoes were starting to fray which I thought was very strange as I own several pairs of other shoes by yourselves and has always been very happy. I took the precaution of asking a shoe mender to put a piece of leather on the sole of each toe to protect them further but one wearing them again they are looking so poor I don't want to wear them anymore. Furthermor, one of the heels came off and when I went to get is replaced the shoe menders advised that acutally the pin was too thin and not far enough up the shaft of the heels so it had snapped. The other one was perfect. They replaced both for me and drilled a heavy type of pin into the heel to hel ensure this did not happen again. Overall I am really disappointed from the quality fo the shoes and as you can see by the images attached these cannot be worn with pride and elegance anymore!! I notice that in fact other people have complained of similar problems with this type of shoe. Not very good when they cost close to £500 I await your comments via the email below, to resolve this issue for me. Many thanks Tracey Upton [protected]@the-event-workshop.co.uk +[protected]