5 Mar, 2021 → by ClaimboUser971132
Lack of customer service & customer loyalty

1

I have been with Progressive Ins for almost 4 years, instead of rewarding me for GIVING them money every month, (because no one dares actually use their car ins) because the state requests me to give my money to some company-any company every month, I have be penalized by being CHARGED ALMOST $20 EXTRA A MONTH not because I had a claim against my ins but because I made a mistake about which account I thought my payment were coming out of! $20 a month for one simple mistake that I straightened out as soon as I found out about, plus I apologized profusely for, many ins companies these days have forgiveness policies Progressive has penalties & very steep ones at don't that! User's recommendation: don't use Progressive unless you are trying to find a way to throw away money every month!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Progressive Insurance you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.