My customer service number is 8038363. All the notes regarding contact I assume will be fully available on your computer system as my attempt to resolve the 'issues' are too lengthy to list. I have, after almost 30 emails, been issued a 50% refund for the blinds I had fitted in February 2021, two of the four blinds are in useable. The remaining 50% refund is due to take place when the blinds have been removed, however, I receive no response to my frequent emails. I wish to have the remaining 50% refund prior to any blinds being removed... if nobody responds now, I will stand zero chance of receiving any communication/refund when the blinds are removed. I have tried on numerous occasions to request the contact details of Mr John Risman. I would like to think I have just been unlucky.. Please respond advising of when the remaining 50% refund will be processed. Regards Lynda Larner [protected]