The physician I work for gave a patient a stat lab order which she had done the next day at your solon location. On Friday, 04/08/21 I called to get these results as we still did not have the result of her serum HCG. The representative I spoke to in Solon told me the patient hadn't been seen there in years and had no results on the patient. On Monday, 04/12/21 my physician had me call the main campus lab. They told me she did in fact have the test on 04/02/21, and that she was pregnant. Pt is on a medication that cannot be taken while pregnant, so it was paramount that we get these results ASAP. I was told she was pregnant and transferred somewhere else where i held for 15 minutes. I hung up and called back and explained that i needed these results ASAP. I was told by the assistant on the phone that i needed to contact the ordering doctor. I told her several times I represented the ordering Dr and that if she could not help me I needed a supervisor immediately. She explained the doctor could tell me the results and I told her again, that I represented the ordering doctor and that we are not part of Clevealnd clinic and could not look up the results. The representative put me on hold for another 17 minutes before she transferred me to Adasha who finally sent me over the results. It is very disappointing.