My Mom entered Encompass in Woburn, Mass after the hospital diagnosed her with a neurological issue. After being a patient at Encompass for a week and a half, her leg, ankle and foot swelled up dramatically. As it turned out, after a number of phone calls to the incompetent "doctor", the nurses at Encompass completely mishandled her insulin. They either gave her too much insulin or too little insulin. When blood sugar is imbalanced, neurological issues worsen. She was able to come home after that week and a half only to go back in due to a blood glucose level of 600+. We sent her back to Encompass due to the fact that they were allowing visitors in for a limited time. While she was there, they closed the place off to all visitors. That's when she started getting really sick. My Mom's blood sugar was getting worse and she was becoming more confused. My first thought was Bill Ga......I mean.....some sort of "flu shot" that Encompass had given her. After all, the "doctor" gave her an anti-depressant without informing our family (due to those manipulative HIPAA rules). We were able to get her home as these "doctors" deemed her healthy enough. Unfortunately, during the few hours at her home with her loving husband and son, she was very confused and terrified to take her insulin. She was too afraid of the NEEDLE. How does THAT happen to a 30+ year diabetic?! An hour later, she was able to give herself the insulin. Two more hours go by and she fell onto the floor screaming. My Dad and I called an ambulance. The EMT's took her blood sugar and said it was over 500. They took her to the hospital and she coded. The hospital revived her for a little while, for the $$$$.......NOT "frontline heroes", but I will be dealing with Lahey in another article. My Mom left Encompass on December 11, 2020. She left this world on December 31, 2020 mostly due to Encompass' incompetence. Here's the lesson as it applies to my rating for Encompass: If you have a diabetic in the family or are a diabetic yourself, avoid Encompass Health Rehabilitation Hospital at all cost! User's recommendation: STAY AWAY!!